Very friendly and great customer service - repaired a piece of costume jewellery which several other jewellers turned down as an impossible task. Completed the job to a high standard and turned it round within a week so I could surprise my wife.
I went into Gems after going into quite a few jewellers in Hatton Garden. Gems was my last stop before the most of the shops closed and the place I should have gone in first. I dealt with knowledgeable jewellers, who helped me find the perfect Christmas present for my wife. Even though I wasn't sure what I wanted, they kindly stayed open almost an hour after closing time to show me a variety of rings. I eventually made a decision, they were kind enough to get the ring ready before Christmas. The cost was absolutely fantastic value compared to other quotes I'd been given and their service was second to none. I will definitely be going back when I need to buy jewellery, a real "gem" in Hatton Garden :)
Always a great experience! We've been dealing with Gems for 15 years now and have always found their friendly professional service the best in Hatton Garden. Jaspreet and the team always give open, honest and expert advice. We've bought several rings from them and the recent alterations to my wife's rings were 'spot on'. Highly recommended!