Terms & Conditions


Welcome to the Gems Jewellers (a trading name of Bluestar Jewellery Limited).  By continuing to use this Website, you are indicating that you have read these Terms & Conditions and agree to be bound by them. If you do not agree to be bound by these Terms & Conditions you should immediately stop using the Website.


Please also read our Privacy Policy for details about applicable data protection regulations and how we use the personal information you give us through this Website.


You can print out any page from this Website, including any of its terms and conditions, by selecting Print from the File menu of your internet browser.



  1. These Terms & Conditions are governed by the law of England and you and we agree to use the English courts if there is any dispute between us. If any part of these Terms & Conditions is found to be invalid by law, the rest of them remain valid and enforceable.


  1. The Website is intended for UK users only. Bluestar Jewellery Ltd operates this Website.


  1. The terms and conditions quoted here also apply to any of our content displayed on agreed third party websites.



  1. These are the definitions of terms used within this Website:


"We" and "Us"

means Bluestar Jewellery Limited, a company incorporated and registered in England and Wales with the company number 03646189 and registered address at 37 Hatton Garden, London, England, EC1N 8EB. Gems Jewellers is a trading name of Bluestar Jewellery Limited. 


means an order you have placed with us to supply You with an item or service which has been paid for in full and we have agreed to supply to You. This is further explained in the ORDERING, CANCELLATION AND RETURNS POLICY and when shopping with us and using this website, the use will be governed by the aforementioned policy.


means the items that you have ordered and paid Us for.


means the website at www.gemshattongarden.com


means the person using the Website whether as a guest or as a registered user.





  1. All copyright, trademarks and other intellectual property rights in all materials or content contained in the Website are owned or licensed by Us. (unless otherwise specified).


  1. Except as specifically authorised below, you may not do any of the following without obtaining our prior written consent:
    • copy, reproduce, distribute, republish, download, display, post, transmit, commercially exploit or create derivative works of any part of the Website. This prohibition applies, but is not limited, to the text, graphics, animations, photographs, pictures, data, images, audio and video clips available from the Website;
    • download, edit, reproduce or use any material and content contained within the Website for the purpose of advertising, promoting, endorsing or implying any connection with you or any third party;
    • utilise any data mining, robots, or similar data gathering/extraction tools to extract (whether once or many times) for re-utilisation, any substantial parts of the Website; or
    • create and/or publish your own database that features substantial parts of this Website (including without limitation prices and product listings).


  1. You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our Contact Us page to apply for permission to reproduce the Website or any part of it.



  1. By using this Website, you agree that you will not:
    • use the Website (or any part of it) for any illegal purpose and agree to use it at all times in accordance with all relevant laws;
    • upload or transmit through the Website (i) any computer viruses, macro viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer or (ii) any material, including without limitations, any comments which are defamatory, offensive, or of an obscene or menacing character, or that may cause annoyance, inconvenience or needless anxiety;
    • use the Website in a manner which (i) may cause the Website to be interrupted, damaged, rendered less efficient or such that the effectiveness or functionality of the Website is in any way impaired or (ii) violates or infringes the rights of any person, firm or company (including, but not limited to, rights of intellectual property, rights of confidentiality or rights of privacy);
    • create or publish a hypertext link to any part of the Website without our express written consent except that you may create a hypertext to the Website as long as the link does not portray us or our affiliates, or their products or services in a false, misleading, derogatory, or offensive matter. You may not use any of our logos or proprietary marks as part of the link without our express written consent (which consent we may withdraw at any time);
    • frame or use framing techniques to enclose any part of the Website or any content accessible on it without our express written consent. You will not use any meta tags or any other hidden text using our (or our affiliates') names, logos or marks without our express written consent. Any unauthorised use terminates the permission or license granted by us to use this Website in addition to our other rights; or
    • attempt any unauthorised access to any part or component of the Website.


  1. You warrant that by accessing and using the Website you will not be in breach of any laws or regulations that apply to you.


  1. We may monitor any activity and content associated with the Website. We will investigate any reported violation of these Terms & Conditions of Use or complaints relating to the Website and take any action that we believe is appropriate.



  1. Whilst we make every effort to monitor any contents uploaded by users on our Website, such content will often reflect a user's opinion and we will not be responsible or liable to you for the content or accuracy of any materials posted by any other user on our Website.




  1. While we make every effort to ensure our Website is as accurate, current, complete or error free as possible, unless we are at fault we are not liable for any inaccuracies or errors which are beyond our reasonable control. In particular, we cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products. Products shown may not be actual size. If you have any doubts about the colour, size or any other specification of the goods you wish to order, we recommend you contact us prior to placing an order on the Website.


  1. The Website is provided, on an "as is" and "as and when available" basis without any representation or endorsement and we make no warranties of any kind, whether express or implied, in relation to the Website or its content offered on the Website.


  1. We cannot guarantee that the Website is free from computer viruses, and you should take your own precautions in this respect. We will not be responsible or liable to you for any loss of content or material as a result of uploading to or downloading from the Website. If a fault occurs in the service, you should report it to sales@gemshattongarden.com and we will attempt to correct the fault as soon as we reasonably can.


  1. We will try to make sure that the Website is always available. However, this is not always possible and access to the Website may be suspended temporarily and without notice in the case of any system failure, maintenance or repair or for any other reasons outside our control, as well as for any breach by you of these Terms & Conditions of Use.


  1. We will not be responsible to you or any third party for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any indirect or consequential loss in connection with your use of the Website.


  1. We remain liable however for:
    • loss, damage, death or personal injury resulting from our negligence;
    • fraud or fraudulent misrepresentations;
    • any other matter for which it would be illegal or unlawful for us to exclude or attempt to exclude our liability.




  1. The Website may contain links to other websites; these external websites are not under our control. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites. We are not liable for such websites and cannot make any guarantees about them.


  1. If you use our Website to deal with a third party, it is up to you to read and comply with the Terms & Conditions and Privacy Policies of such third parties. Please also see our PRIVACY POLICY for more details of how we use your information.




  1. We reserve the right to suspend or terminate the Website or remove any of the services on it with immediate effect at any time, and without notice, for example if:
    • there is a change in the law that limits our ability to provide the Website;
    • an event beyond our control stops us providing the Website (eg: technical difficulties).




  1. We reserve the right to change these Terms & Conditions from time to time. If this happens, we will post the new Terms & Conditions on the Website. It is your responsibility to ensure you regularly check these Terms & Conditions to familiarise yourself with their terms and check any updates. If you do not wish to be governed by the revised Terms & Conditions, please stop using the Website.


  1. We may make changes to the website at any time without notice or warning, including:
    • Changes to the terms and conditions
    • Changes to promotions, offers and discounts
    • Changes to content and product information
    • Temporary or permanent withdrawal of the website